VITAS Healthcare, America’s largest for-profit hospice chain, just disclosed a cybersecurity disaster. Hackers maintained undetected access to patient systems for over a month, methodically ...

We all know Auld Lang Syne from bleary-eyed New Year’s Eve renditions, but have you ever wondered exactly what the words mean, and where they come from? And what about the tune? Most of us will know ...

Measuring—and delivering—what consumers really want by Eric Almquist, John Senior and Nicolas Bloch When customers evaluate a product or service, they weigh its perceived value against the asking ...

Vitas, the largest for-profit hospice chain in the United States, discovered a cybersecurity intrusion in October. The healthcare data breach tracker maintained by the US Department of Health and ...

Have you ever wondered why some designs click with people but others fall flat? It isn’t magic, but it might as well be. Enter design elements – the basic units of building that transform a blank ...