123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.

HP has generated a massive backlash from the community following the latest software update for the printers, according to Ars Technica. Some users are complaining that they could no longer use ...

HP issued a stealth firmware update last March that disabled OfficeJet inkjet printers who use third-party inks/cartridges. A law firm just sued HP for issuing a firmware update that has a preset ...

HP Inc. partners say all the hubbub surrounding a firmware update that prevented some cloned cartridges from working with HP printers misses the point: namely that off brand cartridges are breaking HP ...

Not long after Samsung sold its printer business to HP, its new owner has HP printer owners up in arms over printers no longer accepting non-HP branded ink cartridges. HP has said that in its latest ...

HP Inc. subsidiarity HP PPS Australia Pty Ltd will compensate customers who bought printers equipped with a feature designed to prevent the use of third-party manufactured ink cartridges. The ...

Make of expensive printer ink, HP has used its "Dynamic Security" software updates to "create a monopoly" of replacement printer ink cartridges, a lawsuit filed against the company on 5 January claims ...

HP is pushing over-the-air firmware updates to its printers, bricking them if they are using third-party ink cartridges. But don’t worry, it’s not a money-grab, says the company – it’s just trying to ...

WTF?! It's been seven years since HP first became embroiled in controversy for pushing out a firmware update to its printers that disabled third-party ink cartridges. Since then, it has faced lawsuits ...

Update (9:30 PM, 9/15/2017): According to an HP spokesperson, this feature has not been reactivated. The statement provided to ET reads: "Earlier this week a media outlet in Europe inaccurately ...

The Hewlett-Packard Company settled a lawsuit in which they were accused of using popups prematurely to urge consumers to buy more ink for their small-form printers. For compensation, the settlement ...

HP Inc. should apologize to customers and restore the ability of printers to use third-party ink cartridges, the Electronic Frontier Foundation (EFF) said in a letter to the company’s CEO yesterday.